Our Privacy Policy

Your privacy is important to us at Propy Mould. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services. We are committed to ensuring your data is handled in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant regulations.

Information We Collect

We collect information that enables us to offer you customized property services and solutions. This includes:

  • Contact Information: Your name, email address, phone number, and mailing address.
  • Property & Service Information: Details about your property needs, preferences, and project inquiries.
  • Billing Information: Invoices, transaction records, and payment details (when applicable).
  • Technical Information: IP addresses, browser types, device data, and site usage activity.
  • Submitted Content: Any media, documentation, or forms you provide in connection with our services.

We do not knowingly collect personal data from individuals under the age of 18 without verifiable parental or guardian consent. If you believe such data has been submitted in error, please contact us immediately.

How We Use Your Information

We use your personal data only for the purposes for which it was collected, including:

  • To provide and personalize our real estate services.
  • To respond to your inquiries or service requests.
  • To send updates regarding property listings, consultations, or service changes.
  • For internal analytics and service improvement.
  • To comply with legal and regulatory requirements.

Marketing communications are only sent if you’ve opted in, and you may unsubscribe at any time.

Data Security

We take the protection of your data seriously and use robust measures to secure it, such as:

  • SSL encryption and secure hosting environments.
  • Restricted internal access to sensitive data.
  • Regular audits and cybersecurity protocols.

In the rare event of a data breach, we will notify affected users in accordance with applicable laws.

Data Storage and Retention

Your information may be stored on secure servers within Nigeria or in jurisdictions that provide adequate data protection. We retain personal data only for as long as necessary to fulfill the purposes outlined above or as required by law.

Sharing Information with Third Parties

We do not sell or rent your personal information. Your data is only shared:

  • With third-party providers that support our services (e.g., payment processors, CRM systems, or web hosts).
  • When required by law or in response to valid legal requests.
  • With your explicit permission.

All third parties are required to adhere to privacy and confidentiality standards.

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. These include:

  • Essential Cookies: Enable core website functions.
  • Performance Cookies: Help us analyze traffic and improve usability.
  • Preference Cookies: Store your language and browsing preferences.

You can manage or disable cookies through your browser settings.

By submitting your phone number via our website forms or appointment calendar, you consent to receive messages from Propy Mould via SMS, WhatsApp, or other platforms. Message and data rates may apply. You may opt out at any time by replying “STOP.” For help, reply “HELP” or contact us through our support channels. All communications are governed by this Privacy Policy and our Terms & Conditions.

Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Access and review your personal information.
  • Request corrections or deletion of your data.
  • Opt out of marketing communications.
  • Request details of third parties with whom your data is shared.

To exercise your rights, please contact us at Support@propymould.com

Our website may contain links to third-party platforms or property listings. We are not responsible for the privacy practices or content of those sites. Please review their policies before sharing personal information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our service practices. The latest version will always be available on our website. Continued use of our site constitutes your agreement with the updated policy.